FAQ

the kit

what's in the day sleep kit?

a 3d contour blackout mask, low-profile silicone earplugs, and a sheet of blackout stickers for the LEDs your room didn't tell you about. no light. no sound.

does the mask work for side sleepers?

that's the point of the contour cups — they sit around your eyes, not on them, and there's no hard frame to press into the pillow. if you sleep face-down on concrete, nothing helps. anything short of that, yes.

do the earplugs block everything?

no, and anyone who says theirs do is lying. they cut traffic, housemates, and the neighbour's mower down to a hum. smoke alarms will still wake you. that's deliberate.

orders

when will my order ship?

delivery estimates are shown at checkout before you pay, and every order is tracked — you'll get the link by email as soon as it leaves.

can i return it?

change-of-mind returns are accepted within 30 days on unopened items. earplugs and masks that have been opened can't be resold for hygiene reasons. nothing here limits your rights under australian consumer law — if something's faulty, we fix it, replace it, or refund it.

how do i wash the mask?

hand wash, cold water, mild detergent, air dry in the shade. don't machine wash it, don't tumble dry it, don't iron it. it's a sleep mask, not a work shirt.